Launching a Telehealth Campaign That Supported Rapid Growth

Orchidea Digital developed an integrated telehealth campaign for Updox, helping the brand increase engagement and support market adoption.

Overview

2024,
Updox

Updox needed to position its telehealth offering in a crowded healthcare market and help providers understand how secure virtual care could support patient access. The campaign needed to work across education, demand generation and sales enablement.

Process

  1. Built the campaign foundation. Orchidea Digital shaped a strategic message around telehealth adoption, provider confidence and patient access.

  2. Created integrated campaign assets. Email, content and sales enablement resources worked together so prospects received a consistent story across touchpoints.

  3. Supported market adoption. Campaign materials helped explain telehealth benefits clearly enough for buyers, providers and internal teams to act on.

"The integrated campaign helped Updox strengthen telehealth positioning and create measurable engagement across email and sales enablement."

Updox

Healthcare Communications Platform

Outcome

  • 2x to 3x increase in email open rates.

  • 3x to 20x increase in email engagement rates.

  • Updox earned a place on HHS.gov as a recommended telehealth vendor and strengthened its market position during a critical adoption window.